+31(0)485 320 070 | info@guzelyayla.nl

Gizlilik politikası

Preface

As of May 25, 2018, the General Data Protection Regulation (AVG) of application. The Personal Data Protection Act (Wbp) is inactivated on that day. AVG is the Dutch interpretation of the General Data Protection Regulation (GDPR), the new one European data protection law. This new law does not only tighten the rules out of the current Personal Data Protection Act, but also adds a number of new obligations. This has consequences for all companies that process data from European consumers.

What is processing of personal data?

Personal data

These are data that say something about you directly or indirectly. Think of your name and address.

The user determines

From the necessary transparency regarding personal data processing that is connected to the AVG, we want to give the users of our services as much control as possible about the processing of personal data. This implies that you, as a customer of the services, I agree with the data processing by us. When you are asked for provide personal information, you can refuse this. If you choose not to provide personal data necessary for the provision of a product or service; may result in you being unable to receive / use this product or service.

Collecting data

Güzelyayla / Güzel Annem collects data about our customers in various ways. Some data are supplied by the customer, others are collected automatically, namely by our webshop which Mollie manages. We therefore make use of the services of third parties. Think also of Snelstart, our accounting system. Insofar as the law or other applicable regulations stipulate this, you will also have access to their privacy policy / declaration (www.snelstart.nl/avg and www.mollie.com/privacy).

We collect not only data for the direct service to you, but also the data to ensure and monitor the availability, integrity and privacy of all our customers. This means that registration takes place of all interaction that takes place with our systems. The data collected for this will only be used for those specific purposes, namely being able to deliver our products.

Which personal data do we process?

Information about who you are

Name, address, telephone number, e-mail address and bank account. We do this for identification, to draw up an agreement so to deliver your order, to contact you, to track your order or to prepare an invoice.

Demographic data

Data showing where you are. We also sell our products to customers abroad. We therefore need to know where the orders are to be delivered.

Payment details

We only see the last 4 digits of your bank account. You pay Mollie and we receive the amount from Mollie.

Recording e-mails

Your order comes to us by mail. This way we can see what you have ordered and on this basis we will prepare your order.

Data that we share with other parties

In order to deliver our products, we use mollie. This is a payment system. We receive your order via mollie. We include this invoice in our Quick Start accounting system. We have a processor agreement with these parties. You can ask these parties for that agreement. We can also help you.

combating fraud, fraud investigations, providing evidence and for quality purposes.

What do we use your personal information for and for what purpose?

To be able to enter into a relationship and agreement (order) with you. To execute agreements and assignments. To enter into and execute agreements with suppliers and other parties with whom we cooperate. To meet legal obligations.

Retention periods

The data that you make available to us either via the mail, via the web shop or on the other hand differs and there are different storage periods. This depends, among other things, on the storage obligations on the data and where it is applied by a supplier. It follows that in principle we keep all data unrestricted until there is no commercial agreement between you and us and the cooperating companies anymore. Thereafter, the data is retained for a maximum of 7 years.

If the data is no longer necessary, it will be deleted after 12 months.

Your rights

We require the information we request and / or provide you with in order to place your order. You have the right to view, correct, limit or delete the personal data that Güzelyayla / Güzel Annem processes from you, unless we can not grant these rights on the basis of a legal obligation. You can send your request for access, correction, limitation or deletion to info@guzelyayla. We can however determine in advance that this request originated from you. We can then contact you by telephone. This way you protect your privacy. We will then respond to your request as soon as possible, but in any case within fourteen working days.

Complaints

If you believe that we have unlawfully used your personal data or are not satisfied with the response from you at your request, you have the right to report this to the Dutch Data Protection Authority. More information can be found on https://www.autoriteitpersoonsgegevens.nl/.

Entry date

The above privacy statement will take effect no later than May 25, 2018. This can be adjusted in case provisions are missing or if regulations require adjustments. The most up-to-date version of our Privacy Policy can always be found on our site www.guzelyayla.nl.

Güzel Yayla